Use email addresses on your own domain, such as [email protected]. This guide explains the service, what to prepare, how to order, and what to do after activation.
Email hosting runs mailboxes on your domain for professional communication with customers and your team. You can use addresses such as [email protected] or [email protected] once they are set up within your plan’s limits.
Check the mailbox allowance, storage capacity and attachment limits. More storage does not automatically mean more mailboxes, and an email hosting subscription does not automatically include a website.
Open the hosting services page and select the email hosting category. Compare mailbox allowances, storage, attachment limits and listed features, then select the order button for the appropriate plan.
You may need one large mailbox or several smaller mailboxes. Check that the plan meets both the mailbox count and storage requirements, and ask how storage is allocated if this is unclear.
At the service period step, choose an available billing period that suits you, such as monthly or annual billing. Review the amount for the full period, then select Continue.
An advertised monthly equivalent may apply to a longer subscription. Check the subscription length and total amount due, and review any discount and renewal conditions attached to the offer.
At the domain selection step, choose the option that matches your situation:
| Your situation | Option to choose | What to do |
|---|---|---|
| You need a new domain | Register a new domain | Enter the name and extension, then check availability. Choose an available name, review its fees, and complete the options shown. |
| You already own a domain | Use an existing domain | Enter the correct domain and select the option to use it. Connect it to the service using the activation instructions. |
Enter only the domain name, such as example.com, without https:// or a page path. Check its spelling and extension: a single different character can identify a different domain.
Entering an existing domain does not automatically migrate website files or email. Coordinate migration and connection, and use the DNS settings supplied for your service in its activation instructions or by support. Preserve the records needed for existing email and other services.
Depending on the plan, your order may include optional services. Read the scope, fees and billing period of each option, and select only what you need. If backups are offered, confirm whether they cover email data and how message restores are requested.
If no add-on step appears, continue to the cart review using the steps displayed by the system.
Before continuing, review the cart: the service or plan, domain, billing period, add-ons, currency, and any discount or tax. Use the final total shown, and check renewal charges separately from the introductory offer.
Contact support with the invoice number and transaction reference before paying again, so the result of the first attempt can be confirmed.
Change mail records after the new service is ready and the transition steps are agreed. Email records and website records serve different purposes, and the services may use different providers.
For help, open Support Requests using the account linked to your service, or use the Contact page if you cannot sign in. Include the service, domain and order or invoice number, then describe the problem, when it started, and the error message.
Add updates to the same request. Attach a clear screenshot if helpful, hiding passwords, verification codes and payment details. Track the service, domain and add-on renewal dates separately, and keep your contact email up to date to receive notices.
You can connect email to a domain registered with another provider, provided you can manage the required DNS settings.
Do not assume they will. Email migration requires reviewing the method, data volume and agreed coverage before it starts.
Check the plan description. Being able to configure your email in an application does not mean that application’s license is included.
Ready for the next step?
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